01
Map the workflow
Define triggers, records, owners, exceptions, and the consequence of a mistake.
Custom integration scope
Designed around your workflow and permissions
Connect Gmail to the workflows around it
Turn permitted email into structured requests, drafts, and follow-up work.
Typical objects
The records a scoped build may use
- Messages and threads
- Labels
- Drafts
- Attachments and mailbox history
Workflow examples
Practical patterns to evaluate
These are design examples, not claimed customer deployments or results.
- 01
Classify an approved mailbox and create owned work from new requests.
- 02
Prepare a context-aware draft for human review.
- 03
Attach relevant email evidence to a case, account, or operation.
Delivery sequence
Integration work starts with the operating process
02
Confirm access
Check the platform edition, APIs, authentication, scopes, limits, and data policy.
03
Build and test
Implement narrow actions and verify normal, failure, retry, and approval paths.
04
Operate deliberately
Document ownership, logs, escalation, stop controls, and the change process.
Platform consideration
Google OAuth scopes, domain-wide delegation, mailbox privacy, attachment handling, retention, and sending authority need review.
Scope before promise
Platform editions, API access, permissions, rate limits, vendor policies, security requirements, and data residency can change what is feasible. CombineApps confirms scope before implementation.
Bring one real workflow
Define what Gmail should read, change, and leave for a person
We can map the systems, authority, exception paths, and test cases before deciding how the integration should be built.