01
Map the workflow
Define triggers, records, owners, exceptions, and the consequence of a mistake.
Custom integration scope
Designed around your workflow and permissions
Connect Microsoft Outlook to the workflows around it
Connect mail, calendar, contacts, and shared mailboxes through Microsoft Graph.
Typical objects
The records a scoped build may use
- Messages and folders
- Calendars and events
- Contacts
- Shared mailboxes
Workflow examples
Practical patterns to evaluate
These are design examples, not claimed customer deployments or results.
- 01
Convert shared-mailbox requests into tracked operational work.
- 02
Prepare meeting context, scheduling options, and follow-up drafts.
- 03
Route approved finance or HR messages with a traceable review step.
Delivery sequence
Integration work starts with the operating process
02
Confirm access
Check the platform edition, APIs, authentication, scopes, limits, and data policy.
03
Build and test
Implement narrow actions and verify normal, failure, retry, and approval paths.
04
Operate deliberately
Document ownership, logs, escalation, stop controls, and the change process.
Platform consideration
Delegated versus application permissions, tenant consent, shared-mailbox access, subscriptions, and retention need tenant-specific design.
Scope before promise
Platform editions, API access, permissions, rate limits, vendor policies, security requirements, and data residency can change what is feasible. CombineApps confirms scope before implementation.
Bring one real workflow
Define what Microsoft Outlook should read, change, and leave for a person
We can map the systems, authority, exception paths, and test cases before deciding how the integration should be built.